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Follow these steps to make sure you are getting our emails.
1. Search for firstname.lastname@example.org and see if the email got delivered to your promotions, spam or junk folders. If you don't receive your email soon please send us a message and we'll take care of it.
2. When you find the email, click and drag it to your primary inbox. If you can't do that, look for an option to move the email to your inbox.
3. It should prompt you to say if you want to do this or all future messages, and you can click YES!